Privacy Policy

Privacy Policy
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Effective Date: May 30, 2026
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Spa Baudoume ("Spa Baudoume," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, book services, purchase products, communicate with us, or otherwise interact with our business.
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This Privacy Policy is intended to comply with applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
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1. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly

• Name

• Email address

• Phone number

• Mailing address

• Appointment details

• Payment information (processed through secure third-party providers)

• Preferences regarding services and skincare concerns

• Information submitted through contact forms or online inquiries

Health and Service Information
To safely provide skincare services, you may voluntarily provide information such as:

• Allergies or sensitivities

• Current skincare products

• Medical conditions affecting treatment

• Pregnancy status

• Information regarding prior cosmetic treatments

This information is collected solely for service-related purposes and client safety.
Automatically Collected Information
When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Referral source

• Cookies and analytics data

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2. How We Use Your Information
We may use your information to:

• Schedule and manage appointments

• Provide skincare and spa services

• Process payments

• Respond to inquiries

• Send appointment confirmations and reminders

• Deliver customer support

• Improve our website and services

• Send marketing communications (where permitted by law)

• Comply with legal obligations

• Protect against fraud or unauthorized activity

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3. Cookies and Analytics
Our website may use cookies, pixels, and similar technologies to:

• Improve website performance

• Analyze visitor behavior

• Measure marketing effectiveness

• Enhance user experience

You may adjust cookie settings through your browser. Disabling cookies may affect website functionality.
We may use third-party analytics providers such as Google Analytics to help understand website traffic and usage patterns.
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4. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers that assist in operating our business, including:

• Appointment scheduling platforms

• Payment processors

• Website hosting providers

• Email and SMS communication providers

• Marketing and analytics providers

These providers are permitted to use information only as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
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5. Text Messages and Email Communications
If you provide your phone number or email address, you may receive:

• Appointment confirmations

• Appointment reminders

• Service-related communications

• Promotional offers and updates

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
You may opt out of marketing text messages by replying STOP to a text message.
Service-related communications may still be sent when necessary for scheduled appointments.
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6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
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7. Data Retention
We retain personal information only as long as reasonably necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Retention periods may vary depending on the type of information involved.
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8. California Privacy Rights (CCPA/CPRA)
California residents have certain privacy rights regarding their personal information.
Subject to applicable legal limitations, California residents may have the right to:
Right to Know
Request information regarding:

• Categories of personal information collected

• Sources of personal information

• Business purposes for collection

• Categories of third parties receiving information

Right to Access
Request a copy of personal information we maintain about you.
Right to Correct
Request correction of inaccurate personal information.
Right to Delete
Request deletion of personal information, subject to legal exceptions.
Right to Limit Use of Sensitive Personal Information
Where applicable under California law, request limitations on certain uses of sensitive personal information.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
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9. Exercising Your California Privacy Rights
To submit a privacy request, please contact us using the information below.
We may need to verify your identity before processing certain requests.
Contact for Privacy Requests
Spa Baudoume
Lafayette, California
Email: spabaudoume@gmail.com
Phone: 415-663-5963
Please include "California Privacy Request" in the subject line of your communication.
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10. Children's Privacy
Our website and services are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.
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11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective upon posting to our website. The Effective Date at the top of this Policy will indicate when the latest revision was made.
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Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Spa Baudoume
Lafayette, California
Phone: 415-663-5963
Email: spabaudoume@gmail.com
Website: www.spabaudoume.com
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